Hi all, Do any of you know what this email is about? Thanks! A. Dr. Alonso Rosas-Hernández Assistant Professor | Catalysis and Sustainability Group Aarhus University | Department of Chemistry Gustav Wieds Vej 10C, Room 3130-205 | DK-8000 Aarhus C Begin forwarded message: From: "customercare_denmark@agilent.com" <customercare_denmark@agilent.com> Subject: SR 8106091896 - Openlab License Date: 19 March 2025 at 10:27:29 AM GMT+1 To: "arosas@chem.au.dk" <arosas@chem.au.dk> Hi Alonso I was told that Johannes needs help to add the licenses to his OpenLab server. Unfortunately, I didn’t get any information on how to reach him, as he is not set up in our system, and Pia is out of reach at the moment. I have added the following article on how to create and install the Licenses in OpenLab, I was hoping you might be able to provide it to Johannes? How to Return and Update a License File for Agilent OpenLab Software - Articles - Chromatography Software Portal - Agilent Community<https://community.agilent.com/knowledge/chromatography-software-portal/kmp/chromatography-software-articles/kp285.how-to-return-and-update-a-license-file-for-agilent-openlab-software> I will also be available at the customercare telephone +45 70130030 and press 1 for Service for additional guiding if needed. Med venlig hilsen, Maibritt Sørensen DNMK-03 Remote Support Engineer | Agilent CrossLab Group | Agilent Technologies Agilent Denmark Sales & Service Center +45 70130030 | customercare_denmark@agilent.com<http://agilent.com/> Denmark Contact Center Guide<https://www.agilent.com/cs/library/flyers/public/flyer-promo-DN-SSC-5994-2850DNDN-agilent.pdf> www.agilent.com/crosslab<http://www.agilent.com/crosslab> [image001.jpg]<http://www.agilent.com/crosslab>
