Hi all,

Do any of you know what this email is about? Thanks!

A.

Begin forwarded message:

From: "customercare_denmark@agilent.com" <customercare_denmark@agilent.com>

Subject: SR 8106091896 - Openlab License

Date: 19 March 2025 at 10:27:29 AM GMT+1

To: "arosas@chem.au.dk" <arosas@chem.au.dk>

Hi Alonso

 

I was told that Johannes needs help to add the licenses to his OpenLab server.
Unfortunately, I didn’t get any information on how to reach him, as he is not set up in our system, and Pia is out of reach at the moment.

 

I have added the following article on how to create and install the Licenses in OpenLab, I was hoping you might be able to provide it to Johannes?

How to Return and Update a License File for Agilent OpenLab Software - Articles - Chromatography Software Portal - Agilent Community

 

I will also be available at the customercare telephone +45 70130030 and press 1 for Service for additional guiding if needed.

 

Med venlig hilsen, 

 

Maibritt Sørensen 

 DNMK-03

Remote Support Engineer | Agilent CrossLab Group | Agilent Technologies 

 

Agilent Denmark Sales & Service Center 

+45 70130030  |  customercare_denmark@agilent.com 

 

Denmark Contact Center Guide 

 

www.agilent.com/crosslab